FAQ

F.A.Q's

Our facility is FDA-registered facility. With GMP and ISO cleanrooms, your products needs are well taken care of. Please feel free to visit us.

Yes, we do. In fact, we highly recommend this service as one of the most cost-effective ways of starting a nutritional supplement business or expanding your product line. Choose among our Renco Nutrition Formulas for a variety of private label vitamins and supplements for your project. Each product is formulated for marketability and customer satisfaction.

Yes, we do. We are able to custom formulate nearly any nutritional supplement and vitamin concept you may have.

We do not require a minimum order on Stock Products. Browse around and buy as little or as much as you need!

As most of our products are offered in bulk quantities right on our website. If you are looking for volumes that exceed what we offer through the website, just contact experts for assistance at hello@RencoNutrition.com

We accept Visa, MasterCard, Discover, American Express and PayPal. You can buy in complete confidence in our secure online shopping environment.

Standard parcel shipments will ship via FedEx Ground. For large or heavy shipments, we offer an Economy Freight Carrier option. No matter what shipping method you select during checkout, you’ll appreciate our discounted shipping rates! Please note that most carriers do not deliver on weekends or major holidays.

The easiest way to check the status of your order is by logging into your account and viewing your orders. You can also click on the “Order Status” link contained in the Order Receipt email we sent you after completing your order.

Our shipping promotion for Year 2022 is ended on July 4th Week . Shipping promotion is for the entire week of 4th of July. Currently all orders are FOB Covington GA facility. Shipping costs are determined by the weight of the items you are ordering, and the destination. To get an estimate of your shipping costs, please contact us or your sales team.

It is our goal to process orders within one to two business days of confirmation; however in peak seasons we can experience longer than normal processing times. Standard transit times range from one to seven business days. Saturday, Sunday and holidays are not considered business days. The standard transit time does not include the initial date of shipment. FedEx 2 day and Express saver does not affect warehouse processing time for your order. These options will only guarantee a faster shipping option. 

We do offer will call services at our warehouse. Once your order is ready for pickup our customer service team will email you a confirmation and the order’s dimensions. Our warehouse will call hours are 9am-2pm CST M-F. Please note the warehouse is closed for most federal holidays. Will call orders are subject to an order minimum, please reach out to our customer service team for more information. 

As soon as we ship your order, we’ll send you an email with the shipment tracking number so you can track your package. Click here to know more

Generally Our lead time is 1-14 days after placing & confirming the order. And after final label approval. This lead time vary case by case and product by product.

Due to our business nature, once the order placed cannot be cancel.

You are welcome to visit us. We are located in Atlanta suburb in Covington GA. From Atlanta International Airport we are 45 min drive. Please update your arrival so we can come to welcome you at the airport. Thank you